Terms & Conditions

These Terms and Conditions constitute the legally binding agreement between you and Yahoofa LLC ("Yahoofa", "we", "us") regarding our flight compensation services. By submitting a claim and checking the agreement box, you agree to be bound by these Terms including the Assignment of Rights and Power of Attorney provisions below.

Questions? Contact us at support@yahoofa.com

1. Our Services

Yahoofa LLC helps air passengers claim compensation for delayed, cancelled, or overbooked flights under applicable regulations including EU Regulation 261/2004 (EC 261), UK261, and other applicable laws. We are not a law firm. Where necessary, we may engage licensed lawyers at our own cost.

2. Definitions

Claim: A request for monetary compensation from an airline.

Flight Compensation: Money paid by an airline in relation to a Claim.

Service Fee: Our fee charged when compensation is successfully obtained.

Legal Action: Any action taken by Yahoofa LLC in furtherance of your Claim, including but not limited to eligibility assessment, contacting the airline, negotiations, or court proceedings.

Legal Expenses: All fees incurred in furtherance of Legal Action.

Assignment: The transfer of full legal ownership of your Claim to Yahoofa LLC.

Power of Attorney (POA): Authorization for Yahoofa LLC to act as your legal representative.

Work Commencement: Any action taken by Yahoofa LLC in relation to your Claim, including but not limited to reviewing, assessing, contacting the airline, or initiating any legal proceedings. Work is deemed to have commenced upon receipt and opening of your claim.

3. Assignment of Rights & Power of Attorney

A) Assignment of Rights (Primary)

By accepting these Terms, you hereby assign and transfer to Yahoofa LLC full legal ownership, title, and interest in your Claim against the airline, including all rights to pursue, negotiate, settle, and receive compensation. Yahoofa LLC becomes the legal owner of your Claim and may pursue it in its own name.

B) Power of Attorney (Fallback)

If the above Assignment is deemed invalid or unenforceable in any jurisdiction for any reason, this agreement shall automatically serve as a Power of Attorney, granting Yahoofa LLC full authority to act as your legal representative in relation to the Claim, including the right to:

• Represent you legally before airlines, courts, and government bodies.
• Initiate, negotiate, and settle the Claim on your behalf.
• Receive Flight Compensation payments on your behalf.
• Engage lawyers and third parties as necessary.

C) Your obligations under both models:

• You may not assign or transfer the same Claim to any other party.
• You may not negotiate directly with the airline regarding this Claim.
• If you receive any direct payment from the airline, you must immediately notify us — our Service Fee applies regardless of how compensation is received.
• Upon withdrawal or termination, we will reassign the Claim back to you within 30 days in writing.

4. Eligibility Assessment

After you submit a claim, we will assess whether you have an eligible claim. This is free of charge and does not guarantee we will pursue your claim. We reserve the right to decline any claim at our sole discretion.

5. Compensation Service

By submitting a claim you confirm that you are not pursuing it through any other means, all information provided is accurate and complete, and you will direct all airline communications to us.

6. Fees & Payments

Service Fee: 35% of total compensation obtained (including applicable taxes).

Legal Action Fee: 15% additional if Legal Action is required.

All fees are deducted from compensation received. You never pay out of pocket. We cover all Legal Expenses win or lose.

If you receive compensation directly from the airline, you remain liable to pay our Service Fee. We reserve the right to invoice you directly.

7. Cancellation & Withdrawal

You may withdraw your claim free of charge at any time before Yahoofa LLC has commenced work on your case.

Once work has commenced — including but not limited to reviewing your claim, eligibility assessment, contacting the airline, or initiating any legal proceedings — withdrawal is not possible as the claim has been legally assigned to Yahoofa LLC under Section 3 of these Terms. At that point, Yahoofa LLC is the legal owner of the Claim and the client has no right to reclaim it without our written consent.

To request withdrawal before work commences, email support@yahoofa.com with your reference code and subject line "Withdrawal Request". We will confirm in writing within 5 business days. The withdrawal date is recorded as the date we receive your written request.

Yahoofa LLC may terminate the service if you provide incorrect information, engage in fraud, or breach these Terms.

8. Unclaimed Compensation

If Flight Compensation is obtained and the client becomes unreachable, fails to collect payment, or passes away, the following applies:

• Yahoofa LLC will make reasonable attempts to contact the client over a 30-day period.
• If the client is deceased or incapacitated, their estate or first-tier relative (spouse, parent, or adult child) may claim the compensation within 30 days by contacting support@yahoofa.com with proof of relationship.
• If no valid claim is made within 30 days of our final contact attempt, Yahoofa LLC reserves the right to retain the full compensation amount as unclaimed funds.

9. Your Responsibilities

Provide accurate and complete information. Respond promptly to our requests. Do not engage any other party to pursue the same claim. Notify us immediately of any direct airline payment.

10. Limitation of Liability

We make no guarantee that your claim will result in compensation. Our services are provided as-is. To the maximum extent permitted by law, Yahoofa LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or the outcome of your claim.

11. Data Protection & GDPR

All personal data is processed in accordance with our Privacy Policy. If you are located in the European Union or EEA, your data is processed in compliance with GDPR. You have the right to access, correct, delete, or restrict processing of your personal data at any time by contacting support@yahoofa.com.

By submitting a claim, you consent to us sharing your data with airlines, lawyers, and other parties as necessary to pursue your claim.

12. Arbitration & Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration rather than in court, except for small claims court matters. Arbitration shall be conducted in the State of Delaware, United States. Each party bears their own costs unless the arbitrator determines otherwise.

Class Action Waiver: All arbitration shall be on an individual basis only.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, United States. Yahoofa LLC — Email: support@yahoofa.com

14. Modifications

We reserve the right to amend these Terms at any time. The latest version is always available at yahoofa.com/terms. Your continued use of our services constitutes acceptance of the updated Terms.