Privacy Policy

Yahoofa LLC ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services at yahoofa.com.

Questions? Contact us at support@yahoofa.com

1. What Data We Collect

When you submit a claim, we collect:

• Full name, email address, and phone number
• Flight details (flight number, date, departure and arrival airports)
• Description of your flight disruption
• Flight documents you upload (boarding pass, e-ticket)
• IP address and basic browser information

2. How We Use Your Data

We use your data to:

• Process and pursue your flight compensation claim
• Contact you about the status of your claim
• Share with airlines, lawyers, and regulatory bodies as required
• Send you emails related to your claim
• Comply with legal obligations

3. Legal Basis for Processing

We process your data on the following legal bases:

• Contract: Processing is necessary to provide our compensation claim service
• Legitimate interest: To pursue your claim effectively
• Consent: Where you have given explicit consent
• Legal obligation: Where required by law

4. Who We Share Your Data With

We may share your data with:

• Airlines involved in your claim
• Legal representatives and law firms
• National aviation authorities and regulators
• Our technology service providers (Airtable, Brevo, Cloudinary)

We never sell your data to third parties.

Fellow Passengers: If you submit a claim on behalf of other passengers, you confirm that they have consented to share their personal data with us and have been made aware of this Privacy Policy.

5. Data Retention

We retain your personal data for as long as necessary to pursue your claim and for up to 7 years thereafter for legal and accounting purposes. After this period, your data will be securely deleted.

6. Your Rights (GDPR)

If you are located in the EU or EEA, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Restrict how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, email support@yahoofa.com

7. Cookies

We use essential cookies only — no tracking or advertising cookies. Essential cookies are required for the website to function properly.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections.

9. International Transfers

Your data may be processed in the United States where our technology providers are based. We ensure appropriate safeguards are in place for any international data transfers in compliance with GDPR requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at yahoofa.com/privacy.

11. Contact

Yahoofa LLC
Email: support@yahoofa.com
Governing law: State of Delaware, United States